The Keys to Making Your CRM a Success

The Keys to Making Your CRM a Success

We believe that process comes first and technology follows. Our approach, over the past two decades, was to develop our holistic, top-down, metric-driven methodology (i.e., a set of integrated business and sales processes), and then – through the Salesforce.com...
Blended Learning Produces Awesome Results!

Blended Learning Produces Awesome Results!

Online LearningWe utilize online Distance Learning Modules (DLM) to facilitate classroom learning and minimize out-of-field time and expense. DLM’s are designed to facilitate the “education” component of an overall training experience and improve...
How Buyers Buy: Part 3 – Value & Risk

How Buyers Buy: Part 3 – Value & Risk

Note that the buyer’s concern for the value of the solution: Can start out at a very high level in Stage 1 but rapidly drops to a low. Recall that in Stage 1, Background Business Issue, there is recognition on the part of a buyer of a particular critical...