The Keys to Making Your CRM a Success

The Keys to Making Your CRM a Success

We believe that process comes first and technology follows. Our approach, over the past two decades, was to develop our holistic, top-down, metric-driven methodology (i.e., a set of integrated business and sales processes), and then – through the Salesforce.com...
Blended Learning Produces Awesome Results!

Blended Learning Produces Awesome Results!

Online LearningWe utilize online Distance Learning Modules (DLM) to facilitate classroom learning and minimize out-of-field time and expense. DLM’s are designed to facilitate the “education” component of an overall training experience and improve...
How Buyers Buy: Part 2 – Concern for the Solution

How Buyers Buy: Part 2 – Concern for the Solution

Buyers are driven to successfully find solutions to the Critical Business Issues (CBI) that confront them (see our previous post for a more detailed review of CBI’s). The buyer’s concern to successfully find a solution to a critical business issue starts...